Understand coverage before your visit whenever possible.
Benefits can vary by plan, service, diagnosis, authorization requirement, deductible, and network status. Our team can collect insurance information and help check available benefit information before care when possible.
Have the right information ready.
Call our team with the patient’s full name, date of birth, insurance carrier, member and group numbers, subscriber information when different, and the requested service. A secure online verification pathway will be offered only after the approved privacy workflow is active.
- 01
Insurance card
- 02
Member and group numbers
- 03
Subscriber name and relationship
- 04
Requested service
- 05
Best callback number
- 06
Any referral or authorization information already provided by the plan
Ask about expected charges before scheduled care.
Patients who are uninsured or choosing self-pay may have rights under federal law to receive a Good Faith Estimate for scheduled non-emergency services. Contact Icare for current self-pay information and an estimate when applicable.